American Sailing is seeking a talented individual to join our Marketing team and help us create and maintain an engaging and user-friendly online experience. The person in this role will be responsible for updating our website, online store, and learning platform, in addition to providing first-class technical support to website visitors and customers.
Key Responsibilities
- Build responsive landing pages in WordPress using a page builder such as Cornerstone or Elementor.
- Collaborate with designers, marketing team, and CTO to ensure successful on-time project deliveries.
- Analyze and optimize the user experience including the sales conversion and online checkout process.
- Maintain WordPress/Themes/Plugins to ensure the best performance and user experience possible.
- Apply brand guide principles to all landing pages and website content.
- Provide concierge service answering questions from customers who have enrolled in online classes or seminars.
- Communicate professionally and enthusiastically with customers via phone/email to provide technical support.
SKILLS / Qualifications
- At least 3 years of experience working with WordPress, WordPress themes, and WordPress plugins.
- Knowledge of responsive design and user experience principles.
- Fundamental HTML/CSS/JS skills and a basic understanding of SEO.
- Experience with Cornerstone, Elementor, Gravity Forms, LearnDash, ConstantContact, FileMaker, Teachable, Zoom, Zendesk, or Zapier would be advantageous.
- Experience with sailing and American Sailing Certifications is a plus but not required.
Personal Characteristics
- A keen eye for design and an attention to detail.
- Ability to quickly adapt and learn new tools and technologies.
- Excellent research, analytical, and problem-solving skills.
- Strong written and verbal communication skills.
- Self-motivated, well organized, and able to function both independently and within a team structure.
Reporting Structure
The individual in this role would collaborate with multiple members of the Marketing team and report directly to the Chief Technology Officer.
Working Conditions
The position is full-time, i.e. 40 hours per week. It is a remote position so you must have a reliable, quiet work environment, and be capable of working without close supervision. At a minimum, we expect team members to be available for in-sync work between 9am – 2pm Pacific Time, Mondays through Fridays.
Benefits
- Salary - $50k per year
- Medical Insurance
- Paid Time Off
- Paid Sick Leave
American Sailing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.